Vitamins and Supplements
Keto Ultra DietFind BBB Accredited Businesses in Vitamins and Supplements.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning billing and refund issues. Specifically, consumers are alleging that they are being charged a much higher price for products than the advertised price. Consumers also allege that if they are promised a refund from the company, it is taking much longer to receive than the time frame they are advised.
On March 12, 2019, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
On April 1, 2019, the business responded to the pattern of complaints by outlining the steps they have taken or are planning to take to alleviate this pattern of complaints. This action plan consisted of removing the affiliate marketer which caused the increased price related complaints an have implemented measures to increase the refund times on returned products.
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