Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
On February 12, 2024, Better Business Bureau recognized a pattern of complaints from consumers regarding the delivery of products and accessing a refund. Consumers allege they purchase items from Newinyee’s online store, those items never arrive, and Newinyee's customer service states the items were delivered or are unresponsive to requests for a refund.
On February 12, 2024, BBB attempted to notify Newinyee of the complaint pattern via email and the emails bounced.
Alert
On November 27, 2023, Better Business Bureau investigated Newinyee’s business practices. This investigation was prompted by complaints from consumers alleging they are purchasing items from Newinyee’s online store, those items never arrive, and Newinyee’s custom service states the items were delivered or are unresponsive to requests for a refund.
BBB checked the website www.newinyee.com to determine when it was created and where it was registered. The website was created on October 9, 2023, and is registered in Reykjavik, Iceland.
On November 27, 2023, BBB visited Newinyee’s business address and found that the address is a residential home address. BBB attempted to contact Newinyee by email and both emails bounced. Based on the information above, BBB cannot state with confidence where Newinyee is located.
Important Information
Additional Info
Mail sent to the business on 12/06/2023 was returned by the U.S. Postal Service as Undeliverable as Addressed.
Service Area
- Denver, CO
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