Information and Alerts
Alert Details
This business has 2 alerts.
Licensing
BBB confirmed that Cedar Towing had not obtained a necessary license from DMV Motor Carrier Permit Operations Unit. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dmv.ca.gov/vehindustry/mcp/mcpinfo.htm - (916) 657-8153
Alert
In February 2023, BBB investigated Cedar Towing's business practices. This investigation was prompted by a consumer inquiry received by BBB. This inquiry alleged that the business towing vehicles that are ineligible for towing.
On January 21, 2023, BBB sent the company a Business Practice Inquiry through e-mail to request the following information:
-The process your company follows in order to determine if a vehicle is eligible for towing, before towing the vehicle;
-When are consumers notified that their vehicle has been towed;
Additionally, BBB was unable to verify the company's license with the CA DMV Motor Carrier and asked the business to please provide a copy of the license or proof of exemption.
On February 22, 2023, BBB returned the business's voicemail but was unable to speak to a representative. On February 22, 2023, BBB received an email from the business indicating that they do not wish to respond to BBB's letter.
As of February 28, 2023, the business has not responded to BBB's request.
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