Information and Alerts
Alert Details
This business has 1 alert.
Alert
The Better Business Bureau (BBB) conducted an investigation of this company in April of 2021. The BBB received allegations of negative customer experience with this company’s business practices. The BBB decided to investigate the company for alleged practice customer's trying to return or exchange a pair of boots they have bought fbut not being given a refund. Also allegedly when the customer trries to email the company they never get responded too. After careful online research of this company and the businesses website the BBB has determined that these practices may be going on. BBB of the Tri-Counties suggests using caution when doing business with this company.
Important Information
Reason for Rating - Factors Lowered
12 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to respond to 5 complaint(s) filed against business
Service Area
- LOS ANGELES County, CA
- SANTA BARBARA County, CA
- VENTURA County, CA
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.