Auto Repair
Integrity Automotive ServiceFind BBB Accredited Businesses in Auto Repair.
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Important information
- Advertising Review:On October 29, 2018, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's website, www.integritycarservice.com. The company advertises the following claims:
- Coupons without disclosing the expiration date of the coupons.
- "Integrity Automotive guarantees lowest prices on your automotive repairs."
- "WE OFFER A 2 YEAR/ PARTS AND LABOR WARRANTY ON ALL MAJOR SERVICES."
- "JASPER Re-manufactured engines are built to meet or exceed OEM specifications,
and have a 3 year/100,000 mile nationwide, transferable parts and labor
warranty."
- "6 month/6,000 mile warranty"
- "12-month/12,000-mile limited warranty"
- "1 year /12,000-mile limited warranty"
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
12. Lowest Prices, Underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
As of February 6, 2019, the business has failed to substantiate, modify, or discontinue the above mentioned claims.
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