Information and Alerts
Alert Details
This business has 1 alert.
Alert
BBB has received multiple, nearly identical complaints from complainants who are largely backers of a crowdfunding campaign that began in 2020. Backers or investors in crowdfunding campaigns are typically not guaranteed rewards due to their investments yet these complaints generally include a request for the rewards or a refund of their investments. BBB generally does not process nearly identical complaints that are received in a very short period of time.
BBB continues to work with the company regarding complaints and customer reviews and more information should be available shortly.
Important Information
Customer Complaint
The BBB has received complaints from consumers who invested in the businesses campaign on Kickstarter for a product called Hitch. The complaints are mostly of similar verbiage stating that they invested and have not received the product. The business has responded to the BBB and stated that they had some issues in production, but are currently in the process of shipping to more than 15,000 consumers.
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