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Find a Location

Nurx has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nurx

      548 Market St Ste 94061 San Francisco, CA 94104-5401

    • Nurx

      1125 Mission St Fl 2 San Francisco, CA 94103-1514

    Business ProfileforNurx

    Birth Control Information
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.2/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Nurx has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nurx

        548 Market St Ste 94061 San Francisco, CA 94104-5401

      • Nurx

        1125 Mission St Fl 2 San Francisco, CA 94103-1514

      Location of This Business
      548 Market St Ste 94061, San Francisco, CA 94104-5401
      BBB File Opened:
      3/23/2018
      Business Started Locally:
      8/1/2015
      Number of Employees:
      1
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sara K.

      1 star

      12/04/2021

      My first few years of using Nurx were wonderful. Great customer service and access to care. However, as the company has grown Nurx is no longer the company they were prior. **************** is terrible. It seems as though my messages are never read or understood. I have to explain the same issues over and over and am still not understood. Nurx claims to be increasing access and removing barriers to health care. But as soon as I came across barriers they have had no interested in assisting in overcoming those. I constantly have to repeat my problems, mistakes are made repeatedly, and the customer service does not seem interested in understanding issues, as messages seem to be generic and not reflective of my questions. When I first used this service, it was amazing. Now, they are just as much a part of the problem they claim to be working to overcome. I highly recommend choosing another service.

      Nurx Response

      12/06/2021

      Hello ****, Thanks for taking the time to share your experience.Were sorry we didnt meet your expectations and we would love the opportunity to make things right. Send us a message in the app or email us at ********************************** Your feedback will help make us better.Take care! - Nurx *****************

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