Vacation Certificates and Vouchers
Resort DaddyFind BBB Accredited Businesses in Vacation Certificates and Vouchers.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning refund and customer service issues. Consumers allege that the business is not responsive via telephone or email to complete the booking process. Consumers also allege they are not receiving refunds within the 21 days as advised by the company. On May 10th, 2019 BBB contacted Resort Daddy by email requesting they address the pattern of complaints. As of June 18th, 2019. The business has not responded to BBB.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
Advertising Review
- On April 16, 2019 BBB requested Resort Daddy to modify, substantiate or discontinue claims made on the business website at https://www.resortdaddy.com/ which states:
"CANCUN, MEXICO 4-Night All-Inclusive Stay for 2 Adults & 2 Children in a Luxury Suite. Original Price $1662.50 Today’s Price $499* *Resort Preview Rate *Taxes & Resort Fees Not Included"
"ORLANDO, FLORIDA 4-Days & 3-Nights Family Getaway for 2 Adults & 2 Children on Resort property. Original Price $1,678.00 Today’s Price $99* *Resort Preview Rate *Taxes & Resort Fees Not Included"
"LAS VEGAS, NEVADA 4-Days & 3-Nights Getaway for 2 Adults. Original Price $471.00 Today’s Price $197* *Resort Preview Rate *Taxes & Resort Fees Not Included"
"CABO SAN LUCAS, MEXICO 4-Night All-Inclusive Stay for 2 Adults & 2 Children in a Luxury Suite.
Original Price $1900 Today’s Price $499* *Resort Preview Rate *Taxes & Resort Fees Not Included"
In addition, Section 3 (Comparison with own former selling price) of the Code states that "the former price must be the actual price at which the advertiser has openly and actively offered the product or service for sale, for a reasonably substantial period of time, in the recent, regular course of business, honestly and in good faith." and "offering prices, as distinguished from actual former selling prices, may be used to deceptively imply a savings. In the event few or no sales were made at the advertised comparative price, the advertiser must make sure that the higher price does not exceed the advertiser's usual and customary retail markup for similar products or services." Lastly, "if the word “originally” is used and the original price is not the last previous price, that fact must be clearly and conspicuously disclosed by stating the last previous price, or that intermediate markdowns may have taken place, for example, “originally $400, formerly $300, now $250,” “originally $400, intermediate markdowns taken, now $250.”
As of May 21, 2019 the business did not respond to BBB's inquiry.
Service Area
- AK
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