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Additional Information

Not BBB accredited

Additional Information for Magic TV Box

View full profile
Location of This Business
9974 Scripps Ranch Blvd #181, San Diego, CA 92131
BBB File Opened:
9/21/2012
Years in Business:
13
Business Started:
8/30/2011
Business Incorporated:
8/30/2011
Type of Entity:
Corporation
Business Management
  • Mr. Michael Nessim, Manager
  • Mr. Hussein Mansour, Customer Relations Director
Contact Information

Principal

  • Mr. Michael Nessim, Manager

Customer Contact

  • Mr. Hussein Mansour, Customer Relations Director
Additional Contact Information

Fax Numbers

  • (888) 992-7224
    Primary Fax

Phone Numbers

Email Addresses

Payment Methods
  • We accept all major credit cards.
Refund and Exchange Policy
  • SHIPPING AND WARRANTY

    SHIPPING:
    Orders received before 5:00PM will ship the same or next day provided that the product ordered is in stock and available. Orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on weekends or any USA national holiday. We cannot guarantee when an order will arrive, but we can provide you with tracking number to your order. Please consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate.

    WARRANTY AND EXCHANGES:
    Magic TV Box's receiver (Set Top Box) comes with a one-year warranty effective from the date of your purchase.  We will exchange a Set Top Box receiver defective due to manufacturing within the warranty period as long it is not physically damaged (e.g., sufficiently unworn, not misused, not exposed to liquids or other foreign materials). Customer will be responsible for the costs of shipping if the exchange accrues after 10 days from the purchase date.  The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.

    Magic TV Box will exchange and handle the reasonable cost of return shipping of unworn products that are defective
    due to manufacturing  that are returned within 30 days from the date of purchase.

    Magic TV Box will rectify fulfillment mistakes (shipping incorrect product to you) upon return of product
    within 10 days from the date of purchase.   Magic TV Box will handle the reasonable cost
    of return shipping in this instance as well.

    CONTACTING US: 
    If there are any questions regarding
    shipping, warranties or exchanges, you may contact us at:

    Magic TV Box
    603 Seagaze Dr. # 223
    Oceanside, CA 92054
    info@magictvbox.com
Business Categories
TV Parts

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