Information and Alerts
Alert Details
This business has 2 alerts.
Alert 1
In January 2020, the Better Business Bureau(BBB) investigated Behotfans. This investigation was prompted by the nature of consumer complaints and scam tracker inquiries received by BBB.
It is alleged that the business fails to deliver the product(s) in the advertised time frame and fails to issue a refund for undelivered product(s). Some customers also reported a poor customer service experience as the company does not provide a phone number where a customer can reach the company.
BBB reached out to Behotfans asking business to address the following questions regarding their business practices as well as to provide requested information and/or documentation: 1) Provide business’ policies and procedures in contacting potential customers; 2) Current refund and cancellation policy 3) Process in place to ensure consumers are receiving feedback/ responses in a reasonable amount of time.
Through an investigation, BBB came across multiple websites that share the same address and asked business to clarify of any past or present affiliation(s) with the following companies: Behotfans, Blanketwonder , Nowhereland, Doveprints, Where I Go Shopping, Printhunters, PromQueenMusic and Beauty Shirt Store .
BBB did not receive a response.
Also during an investigation, BBB received confirmation via returned mail that the address where Behotfans claims to be located,554 Ocello Street, San Diego CA, is an insufficient address. BBB has been unable to determine where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical address is unknown.
BBB also reached out to business via email and sent an SBQ (Standard Business Questionnaire) on February 26, 2020.
As of February 27th, 2020, Behotfans has not responded to BBB's inquiries.
Alert 2
On February 13, 2020, BBB received confirmation via returned mail that the address where Blanketwonder.com claims to be located, 554 Ocello Street, San Diego, CA 92111, is an insufficient address. BBB has been unable to determine where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical address is unknown.
Important Information
Reason for Rating - Factors Lowered
Length of time business has been operating
Reason for Rating - Factors Lowered
6 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to respond to 5 complaint(s) filed against business
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