Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Inflection meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
Complaints processed by BBB show confusion when subscribing to a report plus free trial and then cancelling the trial. Complaints also state that despite being a subscriber certain services cost extra.
Consumers should understand that when choosing a "report plus free trial" the report itself is not free, the 7 day trial is free and if you cancel the trial you are still obligated to pay for the initial report.
BBB also suggests reading the "offer terms" that state what is excluded in each membership; that you will be charged even if no criminal report is found, and that you will automatically billed if you do not cancel during the trial period.
Inflection has requested that consumers call the company before filing a complaint with BBB.
Service Area
- CA
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