Additional Information for Socal Skate Shop

• Mr. Mike Hirsch, Owner/Manager

Principal

• Mr. Mike Hirsch, Owner/Manager

Customer Contact

• Mr. Mike Hirsch, Owner/Manager

Southern California thru our Retail Store located in Mission Viejo, CA and The World thru our online store SoCalSkateShop.com

• Our Online Store accepts Visa,  Mastercard,  Discover, American Express,  Paypal, Amazon Pay and Apple Pay. Our Retail Store Accepts Visa, Mastercard, Discover, American Express and Cash Payments. 

• Returns and Exchanges:
  To return an item, call 949-600-7100 or email support@socalskateshop.com to get a return label and then send back the unused merchandise in new condition. Returns and exchanges are only accepted within 30 days from the invoice date.

  The following conditions apply:
  - All items must be unused and in like-new condition
  - Clothing must be unworn and unwashed
  - Items must not be damaged from smoke or pet odors
  - Complete decks cannot be returned due to assemblage
  - Videos and DVDs must be unopened
  Shipping Your Return to Us:
  After you receive a return label from us for your return, follow the steps below.
  - Securely pack all items being returned, in the original package if possible.
  - Enclose a copy of the original packing list and the return form with the return merchandise. Be sure to keep the original packing list for your records.
  

  Ship the return package to: 
  SoCal Skateshop - Returns Department
  24002 Via Fabricante Suite 406 
  Mission Viejo, CA 92691

  Once we receive the return and have determined that it has not been used, your Credit Card or PayPal account will be refunded the full amount, minus the outbound shipping and handling charges (unless it's our fault that you're returning the merchandise). If the item is an exchange, you will be responsible for the inbound and outbound S/H costs for second shipment (unless it's our error). If you are returning a product that was a part of a free shipping promotion and the return brings the order total below the free shipping offer you will be credited for the product less the regular shipping charge for the rest of your order. If you are returning a product that was a part of a coupon offer where the return would then void the coupon offer, the coupon amount will be deducted from the product(s) returned.
  
  For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  
  Order Cancellation:
  If you cancel an order that has already been paid for via paypal or credit card there will be a $4 order restocking/inventory maintenance fee. This fee covers the cost of restocking your order and for inventory control processing.

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