Information and Alerts
Alert Details
This business has 1 alert.
Government Actions
Federal Trade Commission vs CarMax, Inc.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 22, 2017, the business entered into a Consent Agreement with the Federal Trade Commission. The Agreement settles allegations that the business failed to inform consumers that some of the vehicles sold had open recalls at the time of sale that had not yet been repaired. Under terms of the Agreement, the business agreed it would not represent that vehicles offered for sale are safe, have been repaired for safety issues, or have been subject to a rigorous inspection unless the vehicles are not subject to any open recalls relating to safety issues or that any information relating to open recalls on the vehicles is clearly disclosed. The Agreement was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more information go to https://www.ftc.gov/system/files/documents/cases/170330_carmax_decision_and_order.pdf
Important Information
Additional Info
This company is headquartered at 11050 West Broad Street, Glen Allen Va 23060
Reason for Rating - Not Rated
Complaints against this business are handled by another BBB.
Service Area
- 93705
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