Computer Services
Giltedge SolutionsFind BBB Accredited Businesses in Computer Services.
Information and Alerts
Important Information
Customer Complaint
Giltedge Solutions came to the BBB's attention September
2016, complaints on file with BBB, state that the company markets itself as
Microsoft and when speaking to consumer's, they state that their computers have a virus.
BBB reached out to the company by phone and was
disconnected several times. BBB also requested the company explain what
affiliation if any they have with Microsoft and are they registered to offer
Tech Support on Microsoft’s behalf. BBB also requested the company advise BBB
where they are physically located and where their tech support is located.
To date BBB has not received a response. If you have been
the victim of this type of activity please visit www.ftc.gov. For more information please visit https://www.consumer.ftc.gov/articles/0346-tech-support-scams#If_You_Get_a_Call.
Reason for Rating - Factors Lowered
Failure to respond to 2 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to be transparent about ownership, location, or products/services offered
Service Area
- Dublin, CA
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