Information and Alerts
Important Information
Refund and Exchange Policy
Must include a valid original purchase order number from ZizoWireless.com. Purchases made outside of ZizoWireless.com must contact respective seller for returns.
Returned products must be in their original unopened packaging without any missing contents or else it will be subject to a restocking fee.
Returned products not in their original packaging or with missing contents from case bundles are subject to a $5 USD restocking fee for missing holsters/tempered glass screen protectors, and or, a $1 for each missing packaging box or lanyard.
Return shipping is at buyer's cost unless stated otherwise by our support team.
For all returns, the shipping and handling will be deducted from total store credit refund.
*Required: Tracking number/delivery confirmation on returned packages to ensure your return item is received and delivered. Zizo® is not liable for lost or stolen return packages during transit/delivery *Please Note: All Sale and Promotional Items are not eligible for Returns, Exchanges, or Warranties.
*Bundle Returns/Refunds: To receive a refund, you must return all items within the bundle. Whatever discounted bundled items are not returned, will convert into a full price purchase and the order will be refunded accordingly.
*Required: A valid tracking number is required for any packages sent back for return/exchange.
Products and Services
Cellphone Accessories
Service Area
- 91708
- 91710
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.