Additional Information for Fusion Climb

• Mr. Frank Hsu, President

Principal

• Mr. Frank Hsu, President

Customer Contact

• Mr. Frank Hsu, President

all

• 91708
• 91709
• 91710

• PAYMENT TERMS
  Fusion offers a few different terms. The most popular is net 30, which is payment expected within 30 days from
  the received good’s date; but net terms are subject to approval based on the trade references provided.
  Fusion also have a 2% net 10 discount from the date of the invoice if paid within 10 days. Discounts will be
  calculated on the amount of the invoice before any additional charge of transportation. If the invoice is not paid
  in full when due, a 2% per day late charge will be imposed. All refunded checks are subject to a $25.00 fee.
  The purchaser/customer also agrees to pay all the costs of collection, including but not limited to the attorney’s
  & court fees/costs.

• DELIVERY, DAMAGE, & RETURNS
  The buyer is urged to check each incoming shipment (i.e. physical damage or shortages) carefully before
  acknowledging receipt from the carrier. If goods are visibly damaged, the buyer should insist that the carrier
  note written confirmation of the damaged on the freight bill. If the concealed damage is noticed after unpacking,
  the buyer should immediately notify the carrier involved to obtain the verification of the damage from the carrier
  and inform Fusion as well within 3 business days.
  ? All returns require a return authorization number (RMA#) and please put the RMA paper work inside
  the box when returning to ensure correct processing. We apologize that Returns without a RMA will be
  refused.
  ? Fusion does not accept freight collect shipments for returned merchandise.
  ? Merchandise must be returned within 30 days of the invoice date. Items that are special order/custom
  made/non-stocking/ discontinue items are not returnable.
  ? All authorized returns are subject to 25% restocking fee.
  Customized products may not be returned. Merchandise may not be returned to Fusion for credit unless
  the buyer obtains prior written approval and fills out an RMA form. Purchaser also agrees to pay all cost of
  collection, including but not limited to reasonable attorney's fees.
  Claims for shortage on orders will not be considered unless presented to Fusion within 3 days after receipt of
  goods by the buyer. No “credit memo” will be issued or payment deduction allowed for after signing complete
  on the delivery receipt.
  RETURN POLICY:
  If you are not satisfied with your purchase, simply call us for an RMA and return the item(s) you do not wish to
  keep in new resalable condition within 7 days for exchange or credit. All returns and exchanges are subject to
  the policy below.
  RETURN MERCHANDISE FOR REFUND:
  ? All returns are subject to review
  ? Customer is responsible to inspect the product upon receipt
  ? NO RETURNS ARE ACCEPTED beyond 7 days from the receipt date
  ? All returned items for exchange or refund must be in the unused and resalable condition
  ? Restocking fee if 25% for all returned items
  ? There is a 25-75% cancellation fee if you wish to cancel your purchase after we begin the production
  ? Purchaser is responsible for shipping/insurance to our warehouse. We are not responsible for retuned
  items that are damaged or lost during shipping.
  ? Your refund will be in the form of your original payment or credit, not including shipping costs, of future
  orders.
  ? Any freight damage should be reported with pictures within 3 days of receipt of UPS, FedEx, DHL,
  and/or customer specified trucking company
  ? Original packaging must be kept at all times until the claim is approved/closed
  ? Customer will receive less than the full credit on any items returned to sender if the item is neither
  refused nor undeliverable.
  ? Shipping cost will be the responsibility of the purchasing party
  ? OEM, customization, private labeling, annual orders cannot be cancelled and are not refundable