Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that EasyPay Finance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Government Actions
The following describes government actions that have been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On April 20, 2023, Duvera Billing Services LLC, DBA EasyPay Finance, entered into a Stipulation and Final Agency Order with the Colorado Attorney Generals Office. The Order settles allegations that the business charged interest ranging from 29% to 199% on small-dollar loans ranging from $350 to near $5,000 and partnered with an out-of-state bank in an attempt to circumvent interest rate limits, in violation of Colorado law. Under terms of the order, the business agreed to refrain from lending in Colorado, and return $275,000 to Colorado consumers whom it owes over $100 in excess interest. Additionally, EasyPay agreed to reduce rates on existing loans and agreed to stop collecting on defaulted loans. The business also agreed to pay $100,000 for attorneys' fees and costs.
For more details click here.
On July 10, 2023, Duvera Billing Services LLC, DBA EasyPay Finance, entered into an Assurance of Voluntary Compliance with the Government of the District of Columbia Office of the Attorney General. The Assurance settles allegations that the business engaged in predatory practices to deceive hundreds of District residents into paying interest rates significantly above DC's legally allowed maximum rate. Under terms of the Assurance the business agrees stop using out-of-state banks to charge rates above the district's legal cap, delete negative credit reporting, cease collection on defaulted loans,and pay a total of $216,548.83 in restitution.
For more details click here.
On May 17, 2024, Duvera Billing Services LLC, DBA EasyPay Finance, entered into an Assurance of Discontinuance with the Attorney General of Massachusetts. The Assurance settles allegations that the business engaged in unfair and deceptive practices and made loans with usurious interest rates. Under terms of the Assurance, the business agreed to cease operations in Massachusetts, cease collection on active and defaulted loans, and pay restitution to consumers in the amount of $625,000. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
For more details click here.
These actions are final.
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