Information Technology Services
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Information and Alerts
Important Information
Refund and Exchange Policy
1. The request for a refund is made more than 30 days after the date of purchase.
2. The request for a refund is made on non-technical grounds.
3. The purchased product has already been used successfully by the customer.
4. The product was not purchased from EaseUS directly, in which case it is subject to the return policies of the re-seller in question.
5. The customer has bought a similar product from a different provider and wishes to return the product for this reason.
6. The request for refund is made for the reason of product failures that are not product related.
7. The purchase was made without the payers’ consent.
8. There are technical difficulties which our support can provide solutions to.
9. The customer would like to receive a swap instead of a refund. 10. The customer would like a price adjustment refund more than 7 days after the date of purchase.
Payment Method(s)
Cash, Check, ACH, PayPal, and all major credit cards.
Products and Services
Computer Hardware, Computer Software, Network Equipment
Service Area
- CA
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