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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Best Kitten Home

          View full profile
          Location of This Business
          Anderson, CA 96007
          Email this Business
          BBB File Opened:
          7/20/2021
          Additional Contact Information

          Email Addresses

          Alert

          See What BBB Reports On

          Alert

          In August 2021, BBB opened an investigation on Best Kitten Home. The investigation was prompted by a Scam Tracker report BBB received indicating that Best Kitten Home and their website have been used in connection with an online "Kitten Scam." The consumer reported that they were instructed to pay half of the cost upfront via Cash App and/or Zelle and the other half when the kitten arrived. The consumer was also was not allowed to view the kittens in person despite the website advertising that in person visits were allowed.

          Additionally, BBB has been unable to locate any business registrations for Best Kitten Home authorizing the company to conduct business. BBB urges caution when engaging in business with a company that you cannot verify registration.

          This behavior is very typical of an online pet scam. A consumer finds the pet on a website and all payments are done through a non-secure. Once the money is collected the communication typically stops from the scammers. The consumer is not able to get any money back and never sees the pet.

          For more information about how to spot and avoid Pet Scams, please see BBB's article: "Puppy Scams: How to Protect Yourself from Fake Online Pet Sellers."

          BBB recommendations for buying pets online:

          Research the business with BBB first. 
          See the pet in person.
          Do a reverse image search of the photo of the pet and search for a distinctive phrase in the description.
          Do research to get a sense of pricing for the breed. 

          Contact Information

          Anderson, CA 96007

          Email this Business
          (619) 728-3160

          Accreditation

          This business is not BBB Accredited

          BBB Rating

          F

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

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          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.