Travel Club
Primetime Vacations SpecialsFind BBB Accredited Businesses in Travel Club.
Information and Alerts
Alert Details
This business has 1 alert.
Alert
On August 8, 2017, BBB requested the business to substantiate, modify or discontinue advertising claims as BBB has received information that Primetime Vacations Specials may send mailers/flyers to consumers claiming they are guaranteed to win a prize and/or a voucher for a free cruise, yet the prizes are subject to additional fees and charges.
According to the BBB Code of Advertising 14.1, 14.1.1, 14.1.2, 14.4:
- An advertiser may use the word “free” in advertising whenever the advertiser is offering an unconditional gift. If receipt of the “free” product or service is conditional on a purchase:
- The advertiser must clearly and conspicuously disclose this condition with the “free” offer (not simply by placing an asterisk or symbol next to “free” and referring to the condition(s) in a footnote); and
- The advertiser must not have increased the normal price of the product or service to be purchased nor reduced its quantity or quality.
- Offers of “free” products or services which do not meet the provisions of this section may not be corrected by the substitution of such similar words such as “gift,” “given without charge,” “bonus,” “complimentary” or other words which can convey the impression to the consumer that a product or service is “free.”
BBB contacted the Primetime Vacations Specials regarding the advertising concerns. The business did not respond.
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