Collections Agencies
Division of ProcessingFind BBB Accredited Businesses in Collections Agencies.
Information and Alerts
Alert Details
This business has 2 alerts.
Alert
BBB requested the business provide background information, updated contact information, clarification regarding the ownership of the business and documentation to substantiate licensing with the Department of Financial Institutions, however, this information was not provided. As a result the BBB may not have current information about the business.
Licensing
BBB confirmed that Division of Processing had not obtained a necessary license from Arizona Department of Financial Institutions. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.azdfi.gov - (602) 771-2800
Important Information
Customer Complaint
BBB files indicate that this business has a pattern of complaints concerning billing or collection issues. Complainants often state that they were contacted by the business over the phone in the pursuit of debts that have been paid through the service provider as well as debts that were not incurred. When complainants request background information on the company or a written validation of the debt to be sent to them, they report that the business refuses to provide this information, proceeds to threaten legal action and ends the call.
Reason for Rating - Factors Lowered
Failure to respond to 1 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to have a required competency license
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