Tractor Equipment
JGS Equipment LLCFind BBB Accredited Businesses in Tractor Equipment.
Information and Alerts
Alert Details
This business has 2 alerts.
Alert 1
In May 2024, BBB investigated JGS Equipment LLC's business practices. This investigation was prompted by the nature of consumer complaints and inquiries received by BBB Consumers allege in their reports to BBB that the business failed to fulfill orders that consumers have paid for, and failed to issue a refund when requested.
On May 7th, 2024, BBB sent the company a Business Practice Inquiry to request the following information:
- The projected timeline for when consumers will be receiving their orders and requested refunds;
- Details on the resolution that will be offered to consumers who have paid but have not received the purchased products or a refund;
- How the business handles situations where orders cannot be fulfilled as initially expected;
- Information on the communication channels available to customers to inquire about the status of their orders and refunds;
- A copy of the seller license with the State of Arizona;
BBB staff interviewed one consumer who filed a complaint with BBB and advised that had paid $16,300 to JGS Equipment. The consumer further explained that despite their efforts to request a refund, the business consistently offered excuses and eventually ceased communication altogether.
In addition, the business has not responded to complaints filed with BBB.
Furthermore, BBB has been unable to determine where the business is physically located and the business’s website and email address are no longer active.
As of May 13, 2024, the business has not responded to BBB's request.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records, but may also wish to contact their local Attorney General's Office, and/or file a complaint with the Federal Trade Commission and/or their Bank.
Alert 2
On 4/15/2024, BBB received confirmation that JGS Equipment LLC is not located at 19027 W Lower Buckeye Rd Buckeye AZ 85326. BBB has been unable to determine where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical address is unknown.
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