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Business Profile

Gunsmiths

Investment Grade Firearms

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gunsmiths.

Information and Alerts

BBB RatingNot Rated

Reasons for rating

  • The BBB develops a report on a firm based on inquiry or complaint activity. The BBB has not received a sufficient volume of requests for information to warrant the development of a report. The information provided, however limited, is presented to assist you in your purchasing decisions or for any other purpose you deem relevant.

    The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.

Alert Details

This business has 2 alerts.

Government Action 1

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

On August 19, 2019, in the Circuit Court of Pulaski County, the Attorney General for the State of Arkansas filed a civil suit against Jayson Cotter, owner of Investment Grade Firearms (IGF), for violations of the Arkansas Deceptive Trade Practices Act. The suit alleges that consumers from across the nation hired Cotter for gunsmith work, but he habitually failed to return consumers' parts or firearms and refused to provide refunds of upfront payments. The matter is pending. For more details go to https://bbb.org/h/k0ou


The State is requesting restitution, civil penalties, and injunctive relief and demands a jury trial. Victims of these business practices should file a consumer complaint on ArkansasAG.gov or call (800) 482-8982.

Government Action 2

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.

On August 8, 2019, the Prosecuting Attorney for the 14th Judicial Circuit Court of Baxter County, Arkansas filed criminal charges against Jayson Lee Cotter, for Theft of Property. Over the past five to six months, numerous incident reports were filed with the Baxter County Sheriff's Department (BCSD) and the office of the Arkansas Attorney General, alleging that multiple victims paid in advance for work to be done on firearms and firearm parts. Consumer reports filed with the Sheriff's Office stated the same problem; they left numerous emails and calls to the Defendant and never heard back from him. Some cases go back as far as 2016. During a search of the residence, the BCSD found items matching consumer reports, but could not determine if any work had been done. The value of the property is $25,000 or more. The matter is pending. For more details go to
https://bbb.org/h/k0ov

Important Information

Rating Reason

The BBB develops a report on a firm based on inquiry or complaint activity. The BBB has not received a sufficient volume of requests for information to warrant the development of a report. The information provided, however limited, is presented to assist you in your purchasing decisions or for any other purpose you deem relevant. The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.

Reason for Rating - Not Rated

The BBB develops a report on a firm based on inquiry or complaint activity. The BBB has not received a sufficient volume of requests for information to warrant the development of a report. The information provided, however limited, is presented to assist you in your purchasing decisions or for any other purpose you deem relevant.

The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.

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