Commercial Refrigeration
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Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB is urging consumers to use extreme caution when considering to do business with NuCold Refrigeration.
In March 2014, this business was notified by the BBB regarding a pattern of complaints concerning non-delivery of products that ordered and paid for. Consumers typically complain that they order and pay for cooling units from the business, but that the units are never delivered or money returned, and that the business will not answer or return phone calls.
The company has not responded to many of the complaints forwarded by the BBB or the letter from the BBB regarding this pattern.
As of July 2016, BBB files indicate numerous complaints continue to be reported for the same issues: non-delivery of goods ordered, refunds promised and not issued, and inability to communicate with the business.
Consumers with disputes against this business may submit their complaint to the BBB and it will be processed. As of July 2016, BBB files indicate that the business is not responding to BBB regarding complaints and complaints are going unanswered. However, consumer complaints will reported on the business's BBB Business Profile for three years.
As of September 2017, BBB files indicate numerous complaints continue to be filed and are not receiving responses from the business. BBB will continue to process complaints for this business and highly recommend consumers also contact the following agency for assistance:
Arkansas Attorney General's Office
323 Center Street, Suite 200
Little Rock, Arkansas 72201
(501) 682-2007 or (800) 482-8982
www.arkansasag.gov
Important Information
Reason for Rating - Not Rated
This business is not currently rated. BBB does not have sufficient information to issue a rating for this business.
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