Moving Companies
A-Absolute Moving & Hauling, Inc.Find BBB Accredited Businesses in Moving Companies.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
On October 1, 2018, BBB contacted the business regarding substantiation of the following claims and logos found on its website; American Moving and Storage Association (AMSA) Certified Business, Certified Professional Mover (logo), Certified Moving Consultant (logo), Licensed and Insured and the display of the US Department of Transportation logo.
Under the basic principles of the BBB Code of Advertising, advertisers have a responsibility to have substantiation for all claims and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
The business responded and removed the logos and the claim of being an AMSA Certified Business, however, the business did not provide substantiation of being "licensed ad insured", as claimed on its website. On October 23, 2019 the business provided proof of insurance, however, the claim of "Licensed" remains on the website.
While the company does have a business license with the City of Little Rock, BBB finds the use of the term "licensed" to be misleading in that consumers have an expectation that a reference to being licensed refers to a tradesman, competency or industry license. Companies that provide Intrastate moves are required to obtain Intrastate Authority (license) through the Arkansas Department of Transportation. Companies that provide Interstate moves must obtain Interstate Authority through the Federal Motor Carrier Safety Administration (FMCSA), a division of the U.S. Department of Transportation. As of January 6 2020, BBB has verified that the company has neither license.
Important Information
Products and Services
This company offers residential and commercial furniture and equipment break-down, loading, unloading, moving, delivery, and installation/assembly.
Reason for Rating - Factors Lowered
Advertising issue(s) found by BBB.
Reason for Rating - Factors Lowered
Failure to have a required competency license.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.