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BBB files indicate this business has a pattern of complaints. Complainants report paying for products and never receiving them, or receiving only partially fulfilled orders. When they try to contact the business for a refund, they have trouble getting responses.
The business claims to be located at a UPS Store in Hoover, AL; however, the UPS Store says they do not offer mail-forwarding to this business.
BBB has attempted to contact All Things Chairs to resolve these issues. The customer service number provided on their website rings to voicemail. BBB has received some email correspondence with the business, but the last response BBB received from All Things Chairs was September 19, 2019. The business stopped responding after BBB asked for a valid mailing address.
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