Information and Alerts
Alert Details
This business has 1 alert.
Investigations
BBB has conducted an investigation into these online retailers. The investigation began with a consumer complaint regarding making a purchase, but never receiving confirmation of order or confirmation of delivery/tracking. BBB has confirmed over 25 websites offering the same products (tee shirts), using the same address, many using the same email, and the same telephone number. All are online tee shirt retailers. All the sites have the same layout/design with only slight differences. The address the business claims is for an apartment complex in Birmingham, AL, but no apartment number is given. All attempts to contact the business by telephone have resulted in a busy signal. BBB has attempted to communicate with the business via email but has yet to receive any response. BBB has currently received 5 consumer complaints regarding non-receipt of ordered and paid for products. BBB advises consumers to be extremely cautious when dealing with unknown online retailers.
Important Information
Reason for Rating - Factors Lowered
6 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 6 complaints filed against business.
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