We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau

          BBB Serving Northeast and Central Louisiana and the Ark-La-TexKey Staff

          Learn More About This BBB

          • Bob Davis

            Interim President/CEO

            318-797-1330 Ext. 101

          • Robin Guenard

            Vice President Operations

            318-797-1330 Ext. 100

          • Jo Ann Deal

            Public Relations & Marketing Specialist

            318-797-1330 Ext. 300

          • Pat Offutt

            Office Manager

            318-797-1330 Ext. 104

          • Jane Sears

            Dispute Resolution Specialist

            318-797-1330 Ext. 106

          • Marye-Anna Jackson

            Support Specialist

            318-797-1330 Ext. 108

          • Donna Murray

            Investigations - Support Specialist

            318-797-1330 Ext. 109

          • JK Jaura

            Receptionist

            318-797-1330 Ext. 102

          • Sue Gilley

            Accounting Support

            318-797-1330

          • Lisa Frye

            Executive Field Representative - Bossier City & NE LA

            318-532-7361

          • Geno Munds

            Executive Field Representative - Shreveport & NW LA

            318-230-6744

          • Aubrey Gates

            Executive Field Representative - Central Louisiana

            318-452-3900

          • Shari Parker

            Executive Field Representative - Texarkana, AR-TX

            903-933-6273

          • Jessica Snow

            District Manager

            318-383-1929 Ext. 108

          • Jessica Rivera

            District Manager

            318-383-1929 Ext. 104

          • Christian Diaz

            District Manager

            318-383-1929 Ext. 118

          • Luisa Narvaez Reyes

            District Manager

            318-383-1929 Ext. 108

          • Sandra Rivera

            District Manager

            318-383-1929 Ext. 108

          • Carrie Hunter

            District Manager

            318-383-1929 Ext. 110

          • Mike Sharp

            District Manager

            318-383-1929 Ext. 115

          • Audrey DeSimone

            District Manager

            318-383-1929 Ext. 113

          • David Marino

            District Manager

            318-383-1929 Ext. 101