Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
  • BBB Accreditation
  • Scam Tracker
  • Business Login
Better Business Bureau®Homepage
Resources for Businesses
Better Business Bureau

Navigation menu

  • Consumer Account
  • Get a Quote
  • Start a Review
  • File a Complaint
  • BBB Scam Tracker
  • Business Resources
  • Get Accredited
  • For Consumers
  • Careers
  • BBB Directory
  • Join/Apply
  • Customer Reviews
  • Get Consumer Help
  • For Businesses
  • Center for Character Ethics
  • Charities & Donors
  • News & Events
      Country
      USUnited States
      • United States
      • Canada
          Country
          USUnited States
          • United States
          • Canada
          1. Home
          2. Local BBB
          3. BBB Serving Central Virginia
          4. People
          5. Key Staff (current page)

          BBB Serving Central VirginiaKey Staff

          Share
          • Share on Facebook
          • Share on Twitter
          • Share on LinkedIn
          • Share via Email
          Learn More About This BBB

          • Audrey DeSimone

            Business Relations

            Better Business Bureau
            phone number: 804-485-1347 ext. 113

          • Tammy Noble

            Business Relations

            Better Business Bureau
            phone number: 804-485-1347 ext. 114

          • Christian Diaz

            Administrative Staff

            Better Business Bureau
            phone number: 804-485-1347 ext. 118

          • Luisa Narvaez Reyes

            Administrative Staff

            Better Business Bureau

          • Jessica Rivera

            Administrative Staff

            Better Business Bureau
            phone number: 804-485-1347 ext 104

          • Sandra Rivera

            Administrative Staff

            Better Business Bureau

          • Jessica Snow

            Administrative Staff

            Better Business Bureau
            phone number: 804-485-1347 ext. 108

          • Shari Heartsong

            Administrative Staff

            Better Business Bureau
            phone number: 804-485-1347 ext. 103

          • Sara Armor

            Customer Relations Specialist

          • Chloe Reichert

            Manager, Social Media and Events

            Better Business Bureau
            phone number: 804-521-6958

          • Walin A

            Complaint Manager

            Better Business Bureau

          • Leslie Blackwell

            Director of Public Affairs

          • Suzana Boykin

            Senior Benefits Specialist

          • Pete Chavis

            Executive Representative

          • Anne Gaffney

            Retention Specialist

            Better Business Bureau

          • Thomas Gelozin

            Chief Financial Officer

            Better Business Bureau

          • Debbie Grant

            Financial Transactions Manager

            Better Business Bureau

          • Shyanne J

            UMAP Specialist

            Better Business Bureau

          • Veronica L

            Operations Manager & Hispanic Outreach

            Better Business Bureau

          • Nancy Rivero

            Special Projects

            Better Business Bureau

          • Crystal S

            Director of Systems

            Better Business Bureau

          • Holly Shearin

            Senior Sales Advisor & New Business Representative

          • Jennifer V

            Operations Director

            Better Business Bureau

          • Jerry Williamson

            New Business Representative

          BBB

          For Consumers

          • Language Translation Information
          • Search for a Business
          • Get a Quote
          • Start a Review
          • File a Complaint
          • BBB Scam Tracker
          • File an Auto Warranty Complaint
          • Sign up for Scam Alerts
          • Frequently Asked Questions (FAQ)
          • Consumer HQ

          For Businesses

          • Search Business Profiles
          • Get Accredited
          • Data Privacy Framework Program
          • Cross-Border Privacy Rules Certification
          • Get Your Business Listed
          • Partner Code of Conduct
          • Apply for BBB Accreditation
          • Business HQ

          About BBB®

          • Mission & Vision
          • Directory of Local BBBs
          • International Association of Better Business Bureaus
          • BBB Institute for Marketplace Trust
          • Careers
          • BBB Wise Giving Alliance (Give.org)
          • BBB National Programs
          • Give.org
          • BBB Institute for Marketplace Trust
          • Contact
          • BBB Business Partner Code
          • our Facebook (opens in a new tab)
          • our Twitter (opens in a new tab)
          • our LinkedIn (opens in a new tab)
          • our Pinterest (opens in a new tab)
          • our YouTube (opens in a new tab)
          • our Instagram (opens in a new tab)
          • Terms of Use
          • Privacy Policy
          • Your Ad Choices
          • Trademarks
          • Hyperlinking Policy

          © 2025, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US and Canada, and BBB Institute for Marketplace Trust, Inc. All rights reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License.