BBB Serving Central and Western MA and Northeastern CT

About Us

The Better Business Bureau Serving Central and Western Massachusetts and Northeastern Connecticut is a non-profit, non-governmental organization that aims to create an ethical, trustworthy marketplace – where buyers and sellers can trust each other. BBB helps people find and recommend businesses and brands they can trust. At Better Business Bureau, the safety of our employees and their families are of utmost importance. We have implemented policies to respect social distancing, monitor employee health and limit in-person meetings with customers and businesses and we are continuing to suspend all conferences, social gatherings, and in-person events. Meetings by telephone and video conference will continue until further notice. All our services are available online. If you need additional assistance, please call or email during our regular business hours.