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          Hudson's Bay Company

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          This is a multi-location business.

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          Hudson's Bay Company has 67 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Headquarters
            401 Bay St, Toronto, ON M5H 2Y4
            BBB File Opened:
            30/6/1995
            Date of New Ownership:
            1/2/2011
            Business Incorporated:
            1/2/2011 in ON, CAN
            Type of Entity:
            Corporation
            Alternate Business Name
            • Hbc Shop at home
            • The Bay
            • HBC Reward
            • Home Outfitters
            • HBC
            • Zellers Inc.
            • Hudson's Bay
            Business Management
            • Amy Aumick, Account Executive
            Additional Contact Information

            Website Addresses

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            Government Action

            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

            On February 22, 2017, The Competition Bureau announced that it has taken legal action against the Hudson's Bay Company (HBC) for what it considers to be deceptive regular price claims and deceptive clearance promotions for mattresses and foundations sold together as sleep sets.

            The Bureau's investigation found that HBC has engaged in deceptive marketing practices by offering sleep sets at grossly inflated regular prices and then advertising deep discounts on these prices suggesting significant deals to consumers. The Competition Act ensures that retailers do not entice consumers by making reference to an inflated regular price when advertising sales.

            It is also alleged that HBC misled consumers into thinking that it was selling its remaining on-hand inventory during "clearance" and "end of line" promotions, when HBC was actually ordering new factory fresh sleep sets to fulfill each new purchase.

            The Bureau has filed an application with the Competition Tribunal seeking an end to what it considers to be deceptive marketing practices, and the payment of an administrative monetary penalty by HBC.

            On May 8, 2019, the Competition Bureau announced The Hudson's Bay Company agreed to pay a $4 million penalty and $500,000 towards the Competition Bureau's costs to resolve a proceeding relating to Hudson's Bay's advertising and pricing practices for sleep sets in Canada.

            As part of a consent agreement with the Competition Tribunal, Hudson's Bay will also ensure that the marketing of all sleep sets complies with provisions of the Competition Act relating to ordinary selling price and false or misleading representations. In addition, Hudson's Bay will establish and maintain a corporate-wide compliance program that will promote compliance with the Competition Act.

            For more information, please visit:

            https://www.canada.ca/en/competition-bureau/news/2019/05/hudsons-bay-to-pay-45-million-to-settle-competition-bureau-investigation.html

            Contact Information

            401 Bay St

            Toronto, ON M5H 2Y4

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            Visit Website
            (800) 227-8637

            Accreditation

            This business is not BBB Accredited

            BBB Rating

            A+

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Ratings

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