Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Wildfires across the Los Angeles area are expected to become the costliest such disaster in U.S. history. As victims cope with the aftermath, it is crucial to stay vigilant against opportunistic scammers. In addition, those wishing to help by donating money or supplies should carefully research organizations before contributing. BBB offers guidance to protect both victims and donors. Copy and paste the following URL for helpful tips: bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley
Share
Business Profile

General Contractor

Ecolife Home Improvements Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 10 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Alert Details

This business has 2 alerts.

Government Action 1

Greater Sudbury Police vs David Murray / Ecolife Home Improvements Inc.

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

Between September 2018 and September 2019 the Greater Sudbury Police Service received a number of complaints in relation to EcoLife Home Improvements Incorporated. Multiple community members alleged that after providing monetary deposits for home renovation projects, the contracted work was never completed.

The numerous allegations were directed to the Greater Sudbury Police Service Criminal Investigations Division Fraud Unit and an investigation was initiated coinciding with an investigation by the Consumer Protection Bureau.

On Thursday, October 31, 2019, 46-year old, David Murray, owner of EcoLife Home Improvements Incorporated was arrested and charged with 14 counts of Fraud Over $5,000 and eight counts of Fraud Under $5,000. These are new charges.

 

He was released on a Promise to Appear with a First Appearance Court Date of December 11, 2019.

 

Information can be found on the following link: https://www.gsps.ca/en/news/owner-of-ecolife-home-improvements-incorporated-charged-with-22-counts-of-fraud.aspx

 

 

 

Government Action 2

Ministry of Government and Consumer Services vs David Murray / Ecolife Home Omprovements Inc.

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

On or about November 6, 2019, Ecolife Home Improvements Inc. and its owner, David Murray, were charged by the Ministry of Government and Consumer Services of Ontario, under the following counts:

David Murray

Consumer Protection Act, 2002, CPA 2002 - Unfair Practice - False Misleading, 1 charge on 11/6/2019

Consumer Protection Act, 2002, CPA 2002 - Direct Agr - Fail to Deliver Valid Contract, 1 charge on 11/6/2019

Consumer Protection Act, 2002, CPA 2002 - Fail to Refund, 1 charge on 11/6/2019


Consumer Protection Act, 2002, CPA 2002 - Unfair Practice - False Misleading, 10 charges on 11/12/2019

Consumer Protection Act, 2002, CPA 2002 - Direct Agr - Fail to Deliver Valid Contract, 11 charges on 11/12/2019

Consumer Protection Act, 2002, CPA 2002 - Fail to Refund, 5 charges on 11/12/2019

Ecolife Home Improvements Inc.

Consumer Protection Act, 2002, CPA 2002 - Unfair Practice - False Misleading, 1 charge on 11/6/2019

Consumer Protection Act, 2002, CPA 2002 - Direct Agr - Fail to Deliver Valid Contract, 1 charge on 11/6/2019

Consumer Protection Act, 2002, CPA 2002 - Fail to Refund, 1 charge on 11/6/2019


Consumer Protection Act, 2002, CPA 2002 - Unfair Practice - False Misleading, 10 charges on 11/12/2019

Consumer Protection Act, 2002, CPA 2002 - Direct Agr - Fail to Deliver Valid Contract, 11 charges on 11/12/2019

Consumer Protection Act, 2002, CPA 2002 - Fail to Refund, 5 charges on 11/12/2019

 

Information can be found via the following link: https://www.consumerbewarelist.mgs.gov.on.ca/en/cbl/businessdetail/14772c6e-3f63-e811-bc0a-00155d3b69c9

 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.