Subscription Agents
Canadian ExtractsFind BBB Accredited Businesses in Subscription Agents.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning billing and advertising issues. Specifically, consumers allege that they signed up for a free trial and later discovered unexpected and/or unauthorized charges on their credit cards. According to complaints filed with BBB, consumers are prompted to sign up for the trial through advertisements which indicate they only need to pay for shipping. Complaints suggest that the advertising was misleading and did not disclose that they were signing up for a subscription service or that their credit cards would be automatically billed.
On November 11, 2020, BBB submitted a written request to the company encouraging them to address the pattern of complaints. BBB has not received a response to date.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.