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Monday | 9:00 AM - 6:00 PM |
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Tuesday | 9:00 AM - 6:00 PM |
Wednesday | 9:00 AM - 6:00 PM |
Thursday | 9:00 AM - 6:00 PM |
Friday | 9:00 AM - 6:00 PM |
About
Important information
- Advertising Review:
On June 5, 2024, BBB contacted the business regarding claims made on its website and online advertising and requested they be substantiated, modified or discontinued.
The business has advertised over 11 000 customers served. BBB has requested substantiation of these numbers in contrast to the time the business has been in operation.
BBB requested substantiation for several claims, which include:
"$3000 average Refund"
"more than 50% of Canadian taxpayers overpay their personal taxes"
"average refund amount is $3000"
"the highest refund we've helped a customer claim is $55,000"
"We promise that we’ll recover every tax dollar you've overpaid to the government"
BBB attempted to substantiate these claims independently but were not successful. BBB’s Code of Advertising states that advertisers have a responsibility to possess substantiation for all claims made and should be able to provide that substantiation upon request.
The business also advertises "We have ten years of experience" however, BBB has not been able to find anything to substantiate this date.
While the business was initially responsive to our requests, the business has since failed to make the requested modifications and has not provided substantiation for the advertised claims.
The BBB Code of Advertising may be viewed by clicking here. For reference see the specific Guidelines below:
1.0: Basic Principles of the Code
34.0 Claimed Results
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