Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
As of November 15th, 2024 BBB files indicate that this business has a pattern of complaints concerning the following issues:
Service Issues
- Consumers complained that their funds were frozen and that they were unable to access their accounts for multiple months following a data breach
- Consumers complained that the business changed the conversion rate for their tokens without informing them and this led to monetary losses
We offered Gambit Rewards the opportunity to address the above identified patterns. Gambit Rewards did provide a satisfactory response and was able to successfully remove the patterns.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.