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          Business Profile

          Online Retailer

          DrClean Spray

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • BBB concerns with the business's practices.
          • Failure to respond to 4 complaint(s) filed against business
          • 5 complaint(s) filed against business
          • Failure to be transparent about ownership, location, or products/services offered

          Alert Details

          This business has 1 alert.

          Alert

          The Better Business Bureau (BBB) received consumer inquiry about DrClean Spray , an online retailer using an address in Vancouver, BC. The customers alleged that they paid for an order and either did not receive the product or received something completely different. Following a BBB investigation into the company, it was found that the address provided on the company’s website (1771 Robson St., Vancouver BC) is also listed as the business address for the following businesses: 

          • BowlSparkle 
          • RestoFinisher
          • NanoSparkle Cloth


          BBB reached out to the business with letters on October 7, 2021 and October 19, 2021 to confirm details about their business location, return policy and any possible affiliations with the above-listed businesses that share the same address. BBB also contacted the City of Vancouver on November 15, 2021 to verify if there is a business licence connected to the company’s listed address. However, the City does not have any records for this address. As of November 16,2021 BBB has not received a response from DrClean Spray. The website for the company, https://buydrcleanspray.com/ is still active.

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