Information and Alerts
Alert Details
This business has 1 alert.
Alert
On October 19, 2023 CargoJar came to the attention of BBB on our BBB scam tracker. At that time a consumer reported ordering a shipping container. He reported the business asked for payment "through e-transfer or wire transfer" and after money was sent, the consumer did not receive the shipping container.
On Oct 19, 2023, BBB also checked the website to determine when it was created and where it was registered. The website was created on October 4, 2023 and the registrant name/information was not disclosed.
BBB does not know where the business is physically located. BBB urges caution when choosing whether to do business with a company whose physical location is unknown.
On October 26 and November 9, 2023 BBB contacted the company to obtain updated information including a contact person, their start date, a brief description of products or services they offer, and any current licensing they have in place. In addition BBB also requested confirmation of their physical locations and mailing addresses, including their Head Office. BBB also requested clarification on their refund policy if a customer purchases a shipping container through their company.
BBB has not received a response to our request for information.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business (model or practice).
Important Information
Advertising Review
We also asked if they received consent to publish testimonials on their website.
BBB is awaiting the business’ reply.
Applicable section of the BBB Code of Advertising:
https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
https://www.bbb.org/code-of-advertising#Objective_Superlative_Claims
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