Air Conditioning Contractors
Summitt Energy BC LpFind BBB Accredited Businesses in Air Conditioning Contractors.
Information and Alerts
Alert Details
This business has 1 alert.
Alert
The Better Business Bureau (BBB) received an inquiry on September 22, 2020 about Summitt Energy BC Lp in Burnaby, BC. Consumers alleged that an employee of Summit Energy BC Lp came to their homes offering an opportunity to lower their gas costs. The consumers explained that they agreed to the terms of the offer, but later discovered that their monthly payments were significantly increased. When they try to cancel the contract or undo the terms, they are unable to speak with a representative or are being charged exorbitant cancellation fees.
BBB started an investigation on September 22,2020 to understand the company’s door to door sales strategies and their cancellation and refund policies. BBB reached out to the business with letters on September 23, 2020 and October 7, 2020. BBB also contacted the City of Burnaby on October 19, 2020 to verify if there is a business licence connected to the company’s listed address. However, the City does not have any records for this address.
As of October 29, 2020, BBB has not received a response from Summitt Energy BC Lp. The website for the company, https://www.summitt.ca/ is currently inactive due to site maintenance.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.