Information and Alerts
Important Information
Refund and Exchange Policy
CHANGES/CANCELLATION
Reservationsare non-transferable and non-refundable. Some tickets can be refunded and/orused (for a limited time) towards future travel or can be refunded; however,all applicable penalties will apply (airline charges and service fees).
Refunds arenot permissible for partially used tickets.
Some ticketsdo not permit changes. For those carriers that allow changes, a change penaltyimposed by the carrier/supplier will be charged in addition to an agencyservice fee. A minimum cancellation fee of $200.00 per person will be imposedby Aqsa Travel in addition to the airline penalty. Furthermore, failing to showup for a flight without notice is classified as a “NO-SHOW” and may result intotal loss of ticket value without any future credit.
Downgradesto lower fares are not applicable once ticket has been issued. The supplierproviding services for your reservation may impose restrictions concerning yourability to change or modify your reservation. Should you wish to alter yourreservation, please contact our office. Aqsa Travel will apply a handlingcharge, in addition to applicable taxes, for all reservation alterations.
Payment Method(s)
Cash,Business Check,Money Order,MasterCard,Visa,American Express,Debit Card,Online
Service Area
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