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Alert
In February 2018, BBB reviewed a pattern of complaints against Carmel Joy Baird. This pattern was prompted by large volume of complaints, customer reviews and/or scam tracker reports.
Customers alleged that those who signed up for the one on one readings were being cancelled and rescheduled by the business multiple times after an initial estimated one year waiting period. After being rescheduled on more than one occasion, requests were made for refunds, as services were not being fulfilled. Customers also state in cases where a refund was offered, it took longer than the sixty business day timeline to have monies returned.
On February 22, 2018 BBB communicated with Carmel Joy Baird about this pattern. On March 20, 2018, Carmel Joy Baird provided BBB with their terms and conditions, however, BBB has yet to receive a resolution from Carmel Joy Baird regarding the ongoing pattern.
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