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Find a Location

Fluent Home Ltd has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFluent Home Ltd

    Burglar Alarm Systems
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    On December 31, 2013 Titan Alarm changed its name to Fluent Home.
    See all additional business information

    At-a-glance

    Customer Reviews

    3.88/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/6/2017

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Burglar alarm systems

    Business Details

    This is a multi-location business.

    Find a Location

    Fluent Home Ltd has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      Edmonton, AB T6E 4B9
      BBB File Opened:
      30/5/2011
      Years in Business:
      13
      Business Started:
      1/2/2011
      Business Incorporated:
      23/2/2010
      Accredited Since:
      1/6/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 25961 for this business, issued by Edmonton: Service Alberta

      These agencies may include:

      Edmonton: Service Alberta

      3rd Fl-10155 102 St, North Field Services, Licensing

      Edmonton AB T5J 4L4

      780-4274088

      https://www.servicealberta.ca/

      Number of Employees:
      250
      Business Management
      • Graham Wood, Owner
      • Susan Cias, Compliance Coordinator
      Contact Information

      Principal

      • Graham Wood, Owner

      Customer Contact

      • Susan Cias, Compliance Coordinator
      Additional Contact Information

      Fax Numbers

      • (855) 600-1003
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      KD

      1 star

      23/11/2021

      Fluent is absolutely horrible . Would not recommend to even my worst enemy. I don’t even want to give them 1 start. their product was ****, we sat on the phone numerous times for 4+ hours trying to work with support to get our stuff to work. now we did our 5 years ( which we regret heavily ) and sent in our cancellation paperwork and they are STILL billing us and refuses to stop until it’s “ confirmed “ and we have to wait for our refund once it’s finally cancelled in their system. Mean while they just messed up our end of the month bills and some of them are going to bounce and give NSF fees which they refuse to refund for even tho we cancelled our account the end of September- paid 30 days out and our final payment should have been end of October . I would love to be refunded our funds and not have to wait for cheques in the mail etc - we have been in a pinch getting on our feet since covid struck I want a representative to contact me back and refund and make it right . We haven’t even used their equipment in 2 years and we aren’t even looking for that back . Might I add they refuse to send out an actual tech to our home

      Local BBB

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